GoPro Recovery (gpr.exe from CnW Recovery Developments Ltd)
FAQ
Frequently asked questions
Can I run the program on a Macintosh
There is not a specific Macintosh version. To run the program
on a Mac you require a Windows emulator, such as Parallels.
Other options are to borrow a PC/laptop, or try our video
recovery service.
I cannot view .demomp4 video files.
This is correct. When the demo runs the files saved are
encrypted, and called demomp4, demolrv etc. These files are
used to generate the thumbnails, but will not work with
programs such as VLC. When a licence is purchased, the
demo files can be converted very quickly to playable videos.
Each thumbnail displayed is extracted from the encrypted
video file.
Why is it possible to recover from a quick format
and not a full format?
The reason for the differences in recovery is that quick format
just overwrites the directory files. A full format overwrites
every sector. If a sector has been overwritten, nothing (even
full FBI etc) can recover the data, and so in this mode,
everything is lost. By just removing the directory, it is like
making a telephone ex-directory. All the data exists, but there
are no pointers to it. Video files, as described else where are
often fragemented, but GPR is extremely good at recreating
files from sometimes 100s of fragments.
Can I recover files from a hard drive
GPR is designed to recover from memory chips, eg SD card,
CF. On a hard drive, the files are normnally sequential, but
most cameras record videos out of physical sequence on a
memory chip. The best recovery process is therefore very
different. For hard drive recovery, try CnW Recovery
software.
It is slow, should I stop the scan now?
Speed can be an issue at times. It is partly dependant on the
speed of the card reader, and the PC, but also there is a lot of
processing going on to reconstruct the videos. In stage one, if
you 'Cancel' there is an option to continue processing what
has been found. So if you want a quick assessment of files so
far, Canel can be useful. Generally speaking, the screen
should never freeze for long, a number should be seen
moving and this indicates that the program is still processing.
Can I select a specific file to recover?
Unfortunately the answer to this question is that it is not
possible. There is a sound reason for this.
When a chip has been formatted, or files deleted, and maybe
partially overwritten, the original directory structure is no
longer valid. For this reason, the first operation for GPR is to
scan the complete memory chip. Only when this has been
done will the potential locations of all the file fragments be
known.
The exFAT mode of recovery tries to make use of the
remaining file system, and so is fast, but cannot always find
the existing/deleted/corrupted files - hence the slower, but
comprehensive recovery option.
Many recovery programs show a directory of file names -
which looks impressive, but then falls rather flat when these
files will not actually play. GPR recovers files that will then
play correctly.